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(919) 367–6517
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Residential Energy Savings Agreement (ESA)


To save on utility bills and service calls, we urge you to take a preventive approach to heating and cooling. All of your heating and cooling systems should be included in a regular inspection and maintenance program.

If you live in Raleigh or surrounding areas, we encourage you to become an ESA customer and we agree to provide you with a complete precision tune-up and professional cleaning semi-annually as described below for your heating and/ or air conditioning equipment during the term indicated.


  • Lower utility bills
  • Extended equipment life
  • Fewer repair cost
  • Improved capacity
  • 15% discount on repairs
  • Priority customer
  • Agreement is transferable
  • 24-Hr. emergency service with NO overtime charge
  • 2 year parts and replacement on parts replaced by Quality Comfort Services

Precision tune-up procedures include:

  • Clean and adjust burner assembly
  • Clean heat exchanger or elements
  • Monitor flue draft
  • Monitor refrigerant pressure
  • Test safety controls
  • Clean or replace air filters
  • Clean evaporator coil if accessible
  • Clean condenser coil
  • Clean condensate drains
  • Measure temperature difference
  • Check indoor & outdoor motor operations
  • Inspect blower wheel
  • Inspect & tighten electrical connections
  • Check capacitors
  • Check contactors & relays
  • Check thermostat operations
  • Check defrost (if heat pump)
  • Lubricate moving parts where applicable

Terms and Conditions

This agreement is contingent upon equipment meeting our minimum standards. No repairs or improvements will be undertaken without customer authority. Labor & materials for such repairs, if needed, will be discounted 15% from our prevailing rate.

Emergency service calls will be charged at our flat rate, less 15% discount on labor & parts.

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Our Promise to You

You will always receive a hometown feel when you work with our team. From the very first phone call to the relationship we build while working with you, you will never question our love for the industry, our insistence on excellent customer service, our trustworthiness and our honesty. That is our promise to you.”

— Tracy Banks & Les Wood [Owners]
Quality Comfort Services, INC.

NC State Mechanical License #21368NC State Electrical License #SPPH24410EPA Refrigerant License